Tiethunder (the Data Controller) is responsible for processing users’ personal data. Data is processed in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018.
Purpose of processing
Personal data is used to maintain a commercial relationship with users, respond to enquiries and requests, manage reported issues, send service-related or commercial communications when authorised, and prepare statistical studies.
Legal basis for processing
The legal basis is the data subject’s consent and, where applicable, the performance of requested services or compliance with legal obligations.
Data retention
Data is retained for no longer than necessary for the purpose for which it was collected. When it is no longer required, it is securely erased or anonymised in accordance with applicable law.
Disclosure of data
Personal data is not transferred to third parties except when required to provide a contracted service, comply with a legal obligation, work with authorised providers under appropriate data-processing agreements, or fulfil domain-registration requirements.
User rights
Users may withdraw consent at any time and exercise their rights of access, rectification, erasure, portability, restriction and objection. They may also lodge a complaint with the Spanish Data Protection Agency at www.aepd.es.
How to exercise your rights
Send an email to info@tiethunder.com with your details and a copy of an identity document, or write to TieThunder at Gran Vía de les Corts Catalanes, 774, 08013 Barcelona, Spain.
Required information
Fields identified as mandatory are required to process the user’s request. Users confirm that the information supplied is accurate and agree to notify Tiethunder of any changes.
Security measures
Tiethunder applies appropriate technical and organisational measures to protect personal data and safeguard users’ rights and freedoms in accordance with the GDPR.